PBG Consulting

PMO Organizational Change Management Analyst

PMO Organizational Change Management Analyst

PBG is a leading small business provider specializing in a broad array of Program Management, Operations, and Information Technology (IT) services to federal, state, local, commercial, and nonprofit organizations. Our expertise delivering innovative solutions to unique challenges spans across the private, public, and nonprofit sectors. PBG draws upon its deep expertise, in-depth knowledge, and industry-best practices in the areas of IT, Operations, and Project, Program, and Portfolio Management to develop scalable solutions for managing complex issues.

We have successfully built a company culture based on our single most important asset - our employees. At PBG we are passionate about employee engagement and make it our business to provide our employees a range of challenging and rewarding opportunities that align with business strategy, promote team work and inspire innovation. A job is where you are spending most of your day, so PBG believes in making it a fun, collaborative and productive environment. We want our employees to have the opportunity to grow and be part of a company that is making a lasting contribution to our customers.


This position requires a Secret clearance.

Location is 80% at PBG and 20% at the Client’s site in DC.

Role: Management Consultant


Key Responsibilities:

  • Provide support and coordination to the client, associated program offices, and relevant stakeholders.

  • Facilitate interviews and data gathering sessions and perform internal and external research and engaging with key technology stakeholders to gather data and provide status on IT investments, program, and projects throughout their lifecycles.

  • Lead and participates in process improvement through stakeholder interviews and facilitated sessions to gather cross-functional issues and opportunities, recommending best practices as appropriate

  • Develop business process maps in conjunction with other supporting documentation and artifacts spanning multiple functional areas

  • Perform detailed process analysis using Lean Six Sigma to drive the design and implementation of optimized business processes

  • Organize and synthesize large amounts of information provided by stakeholders

  • Build and manages client stakeholder relationships

  • Comfortable with ambiguity and can help lead the charge towards deliverables

  • Effectively manage change and conflict during process elicitation

  • Identifies and presents process workflow constraints in a clear, concise manner to all levels of management

  • Introduces and deploys process improvement with control and optimization strategies for substantiating continuous success

  • Perform financial and business analyses, risk management and performance measurement (Measurement Planning, Data Collection, Metrics & Reporting) in support of organization assessment initiatives.

  • Support policy development and release, including plans, SOPs, and orders.

  • Support PMO activity including process analysis, system analysis, measuring success, and stakeholder and leadership reporting.

  • Assist in the development of high-impact presentations for senior client leaders.

  • Support solution developers and business subject matter experts with documentation of functional and technical processes using Visio; Develop detailed process maps and business process procedure documentation.

  • Prepares artifacts in an understandable and presentable format


Required Qualifications:

  • Bachelor’s degree in Computer Science, MIS, Business, Engineering or other IT related field.

  • 3+ years of experience with developing and maintaining project schedules; tracking and monitoring the progress of the project activities; reporting status, risks, and issues; and recommending adjustments to ensure the successful completion of projects.

  • 3+ years of experience with technical task management and software life cycle.

  • 2+ years of organizational change management experience

  • Experience with leading SDLC or Agile, Web-based application development or COTS integration projects.

  • Knowledge of software, including Agile development life cycle methodologies, tools, and processes for schedule management, risk management, configuration management, requirements management, and defect management.

  • Strong quantitative skills and comfort working with, analyzing, and synthesizing budget and program data

  • Experience reviewing, scoring and updating investment business cases

  • Ability to organize and manage schedules using Microsoft Project, resources, and risks.


  • Excellent verbal, graphical, interpersonal and written communication skills.

  • Strong analytical, problem-solving and decision-making capabilities.

  • Team player with the ability to work in a fast-paced environment.

  • Must possess strong analytical, organizational and project management skills.

  • Demonstrated outstanding level of professionalism in providing client support, including ability to exercise good judgment, discretion, tact, and diplomacy.

  • Must possess strong work ethic, demonstrated attention to detail and excellent time management skills

  • Sound business ethics, including the protection of proprietary and confidential information.

  • Ability to work with all levels of internal staff, as well as outside clients and vendors.

  • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude.

Professional Skills:


PBG celebrates diversity and is proud to provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, or protected veteran status. In addition to federal law requirements, PBG complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.


Disclaimer

This job description reflects management’s assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.